TUTORIALS

How to Fix Unable to Download App?

04/01/2017

21154

Occasionally, users might be unable to download or install applications from App store with the following error message:"Unable to download app. (app name) could not be installed at this time". There are many reasons for the problem, it is highly likely that, if you are having this issue, you are having a connection problem. But the good news is that it is usually easy to fix.

 

How to Fix Unable to Download App?


# Click the button “Retry” and have multiple tries.


# Try to change the DNS of iPhone’s WAIP so as improve the connection between your iDveice and Apple server.

You need to delete all the previous DSN, enter a new DSN 8.8.8.8. After that, please try to redownload the app.

If the problem persists, please restart your iDevice and try again.


                

How to Fix Unable to Download App?



# Airplane mode

Turn on Airplane mode by going to Settings > Airplane mode and wait about a minute and turn back off.


# Restart the App Store app

Double press the home button. You will see your open apps. Find the App Store app and swipe up. Then launch the app and try again.


# Sign out and then sign in

Launch the App Store app. Scroll to the bottom and find your Apple ID. Tap that and select Sign Out. And then go to App Store > Sign in (scroll to the bottom again).


# Update your device

Updating your device to the latest iOS version may fix this. 3uTools is a good choice for you to update your iDevice.

This is important because iOS must be updated periodically. You may be having this issue because of a bug in the software. And an update may include your fix.


How to Fix Unable to Download App?



Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
Download
Win 32-bit For this device
V9.0 2025-11-11
Download
3uTools V3.18
2025-09-18
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
v3.01 2025-11-20
Download
rpm file
v3.01 2025-11-20
Download
Windows
iOS
Android
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
Download
Win 32-bit For this device
V6.0.2 2025-11-19
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirplayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App