TUTORIALS

How to Schedule your iPhone Online for Repair and Support Service

01/18/2017

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As we reported yesterday, Apple updates "Apple Support" page on their website and adds ability to schedule third-party service appointments online for Mac, iPhone, iPad. Apple recently made changes to its service scheduling process, and is now allowing users to make appointments with certified third parties and the remaining Apple Specialists for repair and support. Here 3uTools simulated the iPhone6s can not boot due to battery problem, and we have tip of the check-in process in the "Send in for Repair" step as below.


1. Enter Apple website,or click Support here directly and you will see:


How to Schedule your iPhone Online for Repair and Support Service



2. Scroll down your mouse,find "Repair and sevice", click "See repair options"



How to Schedule your iPhone Online for Repair and Support Service


3. Click "Start your repair request now" 


How to Schedule your iPhone Online for Repair and Support Service


4. Choose "iPhone"


How to Schedule your iPhone Online for Repair and Support Service


5. Click "Battery,Power,Charging"


How to Schedule your iPhone Online for Repair and Support Service


6. Choose "Unable to power on" (It may not have below "send in for repair" process under other options )


How to Schedule your iPhone Online for Repair and Support Service

7. Click "Send in for Repair" 



How to Schedule your iPhone Online for Repair and Support Service


8. Sign in with your Apple ID account. 

Choose your location and mobile operator, and then you will find the authorized repair points of Apple support.


How to Schedule your iPhone Online for Repair and Support Service


Please noted that authorized service function just on the line,there are many inconveniences for the limit of support city and authorized repair point. Apple could be perfect in the near future of this feature, and replace the iPhone6s battery or repair other Apple products will become more convenient. 3uTools will update more Apple news and tips for you.

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
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Win 32-bit For this device
V9.0 2025-11-11
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3uTools V3.18
2025-09-18
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
v3.01 2025-11-20
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rpm file
v3.01 2025-11-20
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Windows
iOS
Android
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
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Win 32-bit For this device
V6.0.2 2025-11-19
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iOS Device Mirroring (No App Required)
1、 Install 3uAirplayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App