NEWS

iCloud Users Receive Unexpected Subscription Discontinuation Alerts

04/20/2017

4937

A number of Apple Music and iCloud users reported sudden problems with their subscriptions on Wednesday, including cancellations, or an inability to change plans. Cancellation notices are being sent out by email, according to complaints on Reddit. A warning for a 50 gigabyte iCloud plan was received by someone.


While only some subscribers are getting word of cancellations, others are seeing errors if they try to change their plan, or simply if they try to manage their iCloud data. Received "cannot connect to iCloud" messages when trying to change plans from two iOS devices linked to different Apple IDs.


iCloud Users Receive Unexpected Subscription Discontinuation Alerts


The source of the current trouble is unknown, but messages seen and others are asking subscribers to update their payment information, suggesting that Apple might be having trouble with associated servers. Apple's online system status tracker only mentions some people being unable to connect to Apple Music since Tuesday.


Regardless the subscription problem appears to be international, affecting not just the U.S. but places as distant as Brazil and Japan.

Some users have speculated that Apple could be changing up its plans, increasing prices and/or adjusting data caps. One person on Reddit claimed that they saw the 1 terabyte plan 
disappear, but this hasn't been substantiated by others.


Source: appleinsider

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
Download
Win 32-bit For this device
V9.0 2025-11-11
Download
3uTools V3.18
2025-09-18
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
v3.01 2025-11-20
Download
rpm file
v3.01 2025-11-20
Download
Windows
iOS
Android
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
Download
Win 32-bit For this device
V6.0.2 2025-11-19
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirplayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App