TUTORIALS

How to Fix iTunes Error 1015 Using 3uTools?

02/28/2019

18225

Problem Description:


This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch’s software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.


Solutions:


Step1: Set your iDevice into DFU mode.

  •  Hold Home button and Power button simultaneously for 10 seconds till the screen becomes black, and then release Power button

  • Continue pressing Home button for fifteen seconds. You’ve successfully set iDevice into DFU mode if you can see an iTunes logo on iDevice’s screen.

Click to enter DFU mode and Recovery Mode


Step2:Launch 3uTools. After connecting iDevice to PC using the USB cable, 3uTools can check this iDevice in DFU mode automatically.


You’re suggested to back up this iDevice using 3uTools first. Choose an available firmware and click Go Flash to restore your iPhone. 

Then please keep a good network connection between iDevice and PC, and then wait until this process is completed. 


How to Fix iTunes Error 1015 Using 3uTools?


You could check here for more error codes roundup in 3uTools/iTunes.

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
Download
Win 32-bit For this device
V9.0 2025-11-11
Download
3uTools V3.18
2025-09-18
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
v3.01 2025-11-20
Download
rpm file
v3.01 2025-11-20
Download
Windows
iOS
Android
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
Download
Win 32-bit For this device
V6.0.2 2025-11-19
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirplayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App