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iPhone X Won’t Turn On? Here's How to Fix the Dead iDevice

02/07/2018

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Some people have already failed to turn on their iPhone X after purchasing it. If you recently opened the packaging just to face a black screen of an iPhone X, here are some fixes you may want to try. We suspect that the causes for this to happen are very general. This is a good thing by the way.



Follow some of our tips below if your iPhone X is not turning on or just shows a black screen.


Force restart your iPhone X


iPhone X Won’t Turn On? Here's How to Fix the Dead iDevice


This device belongs to you now, if it’s acting up, a force restart will do the trick. Unlike older iPhone models, force restarting your iPhone X is different now. Instead of using a combination of your home and power buttons, we will be relying on the volume controllers.


To restart your frozen iPhone X:

  1. Press and quickly release the Volume Up button

  2. Press and quickly release the Volume Down button

  3. Press and hold the Power button until you see the Apple logo


Hopefully, this method will turn your iPhone X on. If it continues to show a static black screen, move on to the next step.


Maybe you should charge your iPhone


iPhone X Won’t Turn On? Here's How to Fix the Dead iDevice


Like I mentioned earlier, some people recently reported that their iPhone X came in uncharged. After unboxing their iPhone, the battery icon is showing on the screen instead of an Apple logo.


Well, that’s easy to fix, isn’t it? All you have to do is find the charging cable and plug it into a wall outlet. Connect your iPhone to the charger and wait for about 10-20 minutes. Your iPhone X will start turning on.


Restore using 3uTools 

This solves the issue flawlessly. If your iPhone X still refuses to power on, your only option left is to restore it.


Download the latest version of 3uTools, then connect your iPhone X to the PC, then enter DFU mode to restore. 


iPhone X Won’t Turn On? Here's How to Fix the Dead iDevice

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
Download
Win 32-bit For this device
V9.0 2025-11-11
Download
3uTools V3.18
2025-09-18
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
v3.01 2025-11-20
Download
rpm file
v3.01 2025-11-20
Download
Windows
iOS
Android
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
Download
Win 32-bit For this device
V6.0.2 2025-11-19
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirPlayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App